Terms of Service
Last Updated: February 5, 2026
These Terms of Service govern your use of the GlobalIDPRO digital identity platform — including OTP-based authentication, Runtime QR verification, parent/student and staff mobile apps, admin dashboard, vendor portal, and all related services for schools and educational institutions.
1. Acceptance of Terms
By accessing or using GlobalIDPRO ("the Platform"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using our services.
These Terms apply to all users of the Platform, including but not limited to: school administrators, teaching staff, gate security personnel, transport coordinators, parents/guardians, students (through their parent/guardian), visitors, and registered print vendors.
Agreement Hierarchy
2. Service Description
GlobalIDPRO provides a digital identity verification and management platform designed for educational institutions. The Platform includes the following services:
OTP-Based Authentication
Passwordless login via one-time passwords sent to registered mobile numbers
Runtime QR Verification
Dynamic, time-bound, cryptographically unique QR codes for identity verification at gates, bus stops, and events
Dual Mobile Applications
Parent/Student app for Digital ID display and Staff app for QR scanning and verification
Parent Authentication
OTP-verified parent/guardian identity matching against school-provided authorized guardian lists
Visitor Management
Paperless visitor check-in with photo capture, purpose tracking, host notification, and audit trail
Vendor-First ID Printing
Print-ready data delivery to school-selected vendors with auto-formatted templates and order tracking
Multi-Campus Dashboard
Centralized admin dashboard for managing multiple school locations with cross-campus recognition
Transport Safety
Runtime QR verification at bus stops for student boarding/alighting with parent authorization checks
Session Rollover
One-click academic year transition that carries forward photos, OTP data, parent-child relationships, and guardian lists
Compliance Reporting
Instant generation of CBSE/ICSE-compliant safety audit reports, visitor logs, gate activity, and scan summaries
Real-Time Attendance
QR scan-based attendance tracking at gates, classrooms, and events with instant parent notifications
Role-Based Access Control
Granular permissions for admin, teacher, gate security, transport coordinator, and read-only observer roles
3. User Accounts & Roles
School Administrator Responsibilities
Parent / Guardian Responsibilities
Staff Responsibilities
Vendor / Print Partner Responsibilities
OTP Authentication & Account Security
4. Runtime QR Code Terms
Core verification technology
How Runtime QR Works
Runtime QR codes are dynamically generated on the user's device, contain a cryptographic timestamp, and are validated server-side. Each QR code expires within seconds and cannot be reused, screenshotted, photographed, or cloned for use by another person.
By using the Platform, you acknowledge that Runtime QR codes are the primary method of identity verification and agree to present your QR code when requested by authorized staff.
You Agree That:
5. Acceptable Use Policy
You Must NOT:
You MUST:
6. Intellectual Property
All content, features, and functionality of GlobalIDPRO — including the Runtime QR algorithm, OTP authentication system, mobile applications, admin dashboard, vendor portal, logos, documentation, and APIs — are owned by GlobalIDPRO and protected by copyright, trademark, patent, and other intellectual property laws.
You may not copy, modify, distribute, sell, lease, or create derivative works based on any part of our Platform without explicit written permission from GlobalIDPRO.
Your Content & Data
You retain ownership of all data you upload. By uploading, you grant GlobalIDPRO a limited license to:
7. Payment & Billing
Subscription Model
Billed per student per month ($0.60/student/month) or annually with discount. Schools are billed based on enrolled student count.
Free Trial
14-day free trial for all new schools. No credit card required. Full access to all features during trial. No auto-charge after trial.
Billing Cycle
Monthly subscriptions billed on the same date each month. Annual subscriptions billed on the anniversary date.
Payment Methods
Bank transfer (NEFT/RTGS/IMPS), UPI, credit/debit cards, and cheque payments accepted for annual plans.
Price Changes
60 days written notice before any price increase. Existing annual subscriptions honored at original rate until renewal.
Failed Payments
After 3 failed attempts, email notification sent. Service continues for 15 grace days, then enters read-only mode.
Refunds
Monthly: no refunds for partial months. Annual: pro-rata refund for unused months if cancelled within first 90 days.
Taxes
All prices exclusive of applicable taxes (GST in India, VAT in EU). You are responsible for taxes in your jurisdiction.
Vendor Printing Costs
ID card printing charged separately by vendor. GlobalIDPRO facilitates connection but does not set vendor pricing.
8. Service Availability & SLA
9. Data & Privacy
Governed by our comprehensive Privacy Policy
Your use of GlobalIDPRO is also governed by our Privacy Policy, which describes in detail what data we collect, why, how we protect it, and your rights regarding your personal data and your children's data.
Key privacy commitments embedded in these Terms:
10. Termination
We May Terminate If You:
Upon Termination:
11. Limitation of Liability & Warranty
Limitation of Liability
To the maximum extent permitted by law, GlobalIDPRO shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business opportunities, or goodwill — arising from your use of the Platform.
Our total aggregate liability for any claims shall not exceed the amount paid by you to GlobalIDPRO in the 12 months immediately preceding the claim.
Warranty Disclaimer
The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.9% uptime and sub-second QR verification, we make no warranties, express or implied:
12. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
For international schools, disputes shall be resolved under the jurisdiction agreed upon in the separate Data Processing Agreement, defaulting to Indian law where no specific jurisdiction is agreed.
Dispute Resolution Process
13. Changes to These Terms
Material Changes
School admins notified via email and in-app notification at least 30 days before changes take effect.
Minor Changes
Updated on this page with revised "Last Updated" date. Continued use constitutes acceptance.
Pricing Changes
60 days advance notice. Existing annual plans honored at original rate until renewal.
Version History
Previous versions available upon request. Contact legal@globalidpro.com for archived terms.
Questions About These Terms?
If you have questions about these Terms, need clarification on any clause, or require a custom Data Processing Agreement or Enterprise SLA for your institution, contact our legal team.